CMO of , the robotics and technology company. Recognized Thought Leader in strategy, retail, e-commerce and micro-fulfillment.

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Micro-fulfillment, as a solution for automating online grocery fulfillment and fulfillment of other retail products closer to customers, is growing in popularity among retailers. …


On October 1st, 2020, the British online retailer, Ocado, was sued by the Norwegian-based robotics company, AutoStore. AutoStore contends that its storage system and robots are the foundation on which the “Ocado Smart Platform” (OSP) technology was built and on which Ocado’s business today is based, and seeks financial damages…


I recently hosted two webinars on the topic of micro-fulfillment centers (MFC). You can download and watch the webinars here and here.

Based on the size of the audience for each webinar and the number of questions asked by audience members, the topic of micro-fulfillment is growing in popularity. The…


According to this Bloomberg article, trips to Whole Foods in September were down 25% from a year earlier. This is alarming when compared to Kroger, Walmart and other grocery retailers that have seen massive increases in store traffic and online sales primarily as a result of the pandemic. …


Read original article on Forbes

In an effort to more cost-effectively fulfill online grocery orders for its customers, Amazon has opened a “dark store,” which is more of a warehouse than a store. …


A challenge faced by all retailers that offer last mile delivery is how to reduce the cost of the delivery. For example, a delivery made to a customer within a two-mile radius of a store or a fulfillment center will cost a retailer between $10 to $15.

Grocery retailers that…


A challenge that most former Amazon executives face when they leave the company for a new opportunity, is failing to realize the company they’re going to is nothing like Amazon. What makes Amazon unique is that there is no such thing as the words ‘can’t’ or ‘impossible’.

For example, the…


On July 14th, 2019, I wrote the following in two parts on a LinkedIn post:

The future of Tik Tok is dependent upon two things: The relationship between China and the USA, and the value of Tik Tok as an acquisition target. I estimate that prior to the Presidential election…


Read original article on Forbes

I am often asked what I’ve learned the most from my years of experience traveling and working internationally. My reply is always the same: No matter the country, companies live and die by the leadership ability of their executives. …


Read original article on Forbes.

According to research, Americans purchased more than $680 billion in groceries in 2019. In a word, the grocery industry is big business. To meet the demand for groceries in the U.S., retailers operate over 38,000 grocery stores, with Walmart and Kroger among the largest chains…

Brittain Ladd

Global strategy consultant with a passion for writing articles about retail and business. Former Amazon executive.

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